Managing couriers, field teams and delivery routes
Practical articles for delivery, field service and distribution managers: controlling field staff, route optimization, integrations and operations automation.
Delivery time windows: how to plan without misses
Delivery time windows: how to pick the right slot width, plan routes around windows and catch delays early. Practice, common mistakes and automation.
Courier deliveryHow to choose delivery management software: criteria
How to choose delivery management software: criteria for order intake, dispatch, routing, the courier mobile app, integrations and rollout time.
Field serviceElectronic work completion report for field service
Electronic work completion report in field service: what it includes, how a technician creates it on site with photos, and what it gives clients and managers.
Integrations & digitalizationDelivery management systems: classes of solutions
A guide to delivery management systems: how spreadsheets, navigation apps, ERP modules and dedicated platforms differ, who each suits and how to compare them.
Courier deliveryCourier KPIs and motivation: what to measure
Courier KPIs and motivation: which metrics to track, how to build a transparent pay scheme and where to get delivery data without manual bookkeeping.
DistributionSales rep visit tracking in field distribution
Sales rep visit tracking: how to build retail route plans, confirm every visit with a photo report and turn supervisor reporting into facts.
Courier deliveryHow to choose courier service software
How to choose software for a courier service: key criteria — order intake and dispatch, routes, mobile app, integrations with 1C and CRM.
Field serviceElectronic work completion report in field service
An electronic work completion report for field service: what it includes, how a technician builds it in the app, and what it gives clients and managers.
Courier deliveryHow to track couriers without endless phone calls
How to set up courier control: location on a map, order statuses, photo reports and delivery confirmation — without manual calls or spreadsheets.
Route optimizationWhat is VRP: how optimal delivery routes are built
VRP is the Vehicle Routing Problem: how algorithms assign orders to couriers and build the shortest routes given time windows and constraints.